FREE SAMPLE · PHONE

Call when email goes quiet.

Hi [CLIENT NAME], this is [YOUR NAME]. I am calling about invoice [INVOICE NUMBER] for [AMOUNT], due [DUE DATE]. I wanted to make sure it did not get buried.

If they say it is coming: "Great — what date should I expect it? I will send a one-line confirmation after this call."

If they say cash is tight: "I can take a partial payment today and the rest by [DATE]. What can you do today?"

If they dispute the work: "Tell me the specific line that is wrong and I will review it today. The rest of the invoice still stands."

If they do not pick up: leave a 20-second voicemail with your name, the invoice number, the amount, and that you will email a summary in five minutes. Then send that email.

Not legal advice. After the call, email a summary so you still have a record.